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About Asendia

We empower businesses to grow across borders with a range of international e-commerce and mail delivery services.

Launched in 2012 by La Poste and Swiss Post, and with operations across the world, we bring together a wealth of international and local expertise, and a network that delivers parcels and mail to over 200 countries and territories.

Logo_La_Poste    Swiss Post logo

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Asendia is 100% carbon neutral
We offset all carbon generated by our customer's mail and parcel deliveries, our offices and operations.
Discover more.

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Asendia is located in 4 continents and delivers parcels & mail worldwide

Europe
OFFICES IN 12 EUROPEAN COUNTRIES
Austria  /   Belgium  /  Denmark  /   France  /   Germany  /  Italy  /  Netherlands  /  Spain   /  Sweden  /  SwitzerlandUnited Kingdom
 
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USA
WE HAVE OPERATIONS ACROSS NORTH AMERICA
 
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North Asia
OPERATIONS IN NORTH ASIA
 

Asendia hong kong parce Asendia logoAsendia Singapore MeetingAsendia logo on parcel Asendia Singapore Workingcustomer service hong kongAsendia employee customer service-1

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Oceania
OPERATIONS ACROSS AUSTRALIA & NEW ZEALAND
 

Asendia women sorting e-paq Asendia bag unknown-1592381764600 ecomm picnpackAsendia staff working on sorting

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Ireland
Asendia has partnered with An Post for their Post Parcels - the national parcel operator in Ireland - to provide a feature-rich parcel service to consumers in Ireland.
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Middle East

Asendia has partnered with Emirates Post Group (EPG), the logistics market enabler of the United Arab Emirates (UAE) to cover the complete range of e-PAQ services (Standard, Plus and Select) in the GCC countries and Middle East.  

Emirates Post reveals new look - Parcel and Postal ...

 
 Asendia has partnered with Israel Post, the largest last-mile provider in Israel.  
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India

DTDC, a leading Indian Express and Parcel Service Provider, have a strategic partnership with Asendia to offer Indian retailers access to Asendia's global network. Competitive tracked solutions are available to key destinations such as the USA, UK, Australia and Canada.

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Asia

Asendia is partners with Selluseller, the Asian market is dominated by marketplaces, and with Selluseller’s SaaS platform you can manage inventory, orders, pricing and product catalogue across 40+ marketplaces in Asia.

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South Asia
OPERATIONS IN SOUTH ASIA
 

Asendia hong kong parce Asendia logoAsendia Singapore MeetingAsendia logo on parcel Asendia Singapore Workingcustomer service hong kongAsendia employee customer service-1

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Asendia Europe
OFFICES IN 11 COUNTRIES
Austria  /   Belgium  /  Denmark  /   France  /   Germany  /  Italy  /  Norway   /  Netherlands  /  Spain   /  Sweden  /  United Kingdom
 
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Unrivalled mail heritage and innovating in international e-commerce

 

Asendia’s heritage as a mail business is unrivalled, but today we are also at the forefront in providing e-commerce parcel solutions for e-tailers selling internationally.

We provide a number of value added services too, including returns, fulfilment and lettershop, and we have taken a stake in a number of companies to enhance our services. This includes acquisition of eshopworld a global e-commerce software business, and investment in Anchanto a platform that helps businesses sell on multiple online channels.

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La Poste and Swiss Post

Founded in 2012, Asendia has the combined expertise of over 1,500 employees across 4 continents.

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32 Global locations

Operations in North America, Europe, Asia and Oceania and final-mile delivery partners across the globe.

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Delivering Worldwide

Our e-PAQ parcel solutions and mail services are global and we deliver millions of items each month.

 

Asendia's Vision 2025

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We make cross-border commerce easy, reliable and sustainable - worldwide

Customers come first and we support their international ambitions through smart technology and agile logistics excellence. 

We provide brands with digital solutions improving consumers’ online shopping experience and connect retailers with marketplaces.

We give our customers access to global markets through our extensive and innovative distribution solutions, harnessing our worldwide postal partnerships.

 
 
 
 

Acquisitions and Partnerships

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We are committed to continually improve and expand our services to the benefit of our customers. In recent years we have taken big steps to achieve this through acquisitions and strategic partnerships.

esw logoAsendia acquired full ownership of ESW in 2021.

ESW is the complete enterprise commerce solution for iconic brands looking to accelerate growth within and across borders. With ease and speed.

With their innovative technology, you can optimise the end-to-end customer journey; from customer acquisition and checkout, and all the way to shipping and returns.

 

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Our acquisitions of wnDirect (UK) and Globegistics (USA) are excellent examples of our commitment to expand and enhance our e-commerce services. These two businesses were relatively young, dynamic and successful companies that developed their international parcel solutions through market-leading technology. This includes customs clearance and delivery duty paid services, and returns solutions, in addition to international parcel delivery services. 

 

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Premium Partners

Asendia works hand-in-hand with postal and parcel operators in over 200 countries and territories. However in some regions we have Premium Partnerships which provide Asendia's customers with even more benefits.

 

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Asendia has partnered with An Post's Post Parcels - the national parcel operator in Ireland - to provide a feature-rich parcel service to consumers in Ireland. Asendia is your expert for cross-border deliveries from 17 countries worldwide, and An Post is the most experienced and trusted ecommerce parcel delivery company in Ireland. Hand-in-hand we work to provide an excellent customer experience for you and your Irish customers.

 

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In 2016, Asendia signed a sales partnership with Israel Post for e-commerce parcel solutions to Israel. This partnership will unlock potential for retailers looking to expand their commerce to Israel, a destination with many opportunities. Israel Post is the largest last mile provider in the country and the deal with Asendia not only offers excellent value for money but also ensures parcels injected into their parcel network are expedited.

 

 

Sustainability taken seriously

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Our founding companies La Poste and Swiss Post were ahead of their time with sustainable initiatives and carbon offsetting. In fact, La Poste was the first delivery operator in the world to reach carbon neutrality by 2012 for mail, parcel, express and digital services.

At Asendia, we are proudly continuing that heritage with sustainability as a core focus.

 

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As of 2022, not only does Asendia offset all international transport emissions, we also include those by our delivery partners, parcel returns, our building emissions, machinery, and necessary business travel.

 

Find out more

 

 

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Asendia is probably the most experienced and largest international mail and parcel specialist in the UK
 

Founded in 2012 with a UK heritage of 50 years
Asendia UK was founded in 2012 when La Poste and Swiss Post merged their operations in the UK, but we have a heritage that goes back decades as both organisations also acquired longstanding UK mailing and fulfilment businesses.


Evolved to become a leader in e-commerce as well as mail
Today Asendia UK has evolved to be a leader in global  e-commerce delivery solutions, trusted by famous retail brands and small e-tailers like these.  Our growth is supported by award winning technology and the acquisition of wnDirect in 2018.


Distribution only or end-to-end solutions
We offer a very flexible service. Businesses can choose a standalone international mail and parcel distribution service or a fully integrated fulfilment, delivery and returns solution. We can ship all your mail and parcels or just handle distribution to specific countries.

 

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Where are we?

Asendia UK has a large modern international mail and parcel processing centre located at Heathrow, a mailing and fulfilment house in Southampton and an e-commerce fulfilment centre in Bedford.

We work very closely with colleagues across 17 countries as well as delivery, returns and IT partners worldwide.

 

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Our customers

Meeting and exceeding our customers expectations is always at the heart of everything we do. We aim to develop partnerships with customers and add real value. Many famous brands choose Asendia as well as hundreds of smaller businesses too.

 

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Our local mission

We aim to be the leader in the UK market by providing an innovative approach to cross-border mail and parcel distribution for businesses in this country. Through this commitment to you and with support of our Group, we will achieve sustainable growth and financial success that enables us to keep on innovating for our customers, and being an amazing place to work.

 

Meet the team

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Unrivalled industry expertise 
We have a wealth of knowledge across the business including a management team that has worked at most of the mail and parcel businesses you could name, before finding home at Asendia.
 
International know-how
As well as our team at Asendia UK we have the support of colleagues and partners at our Head Offices in France and Switzerland, and across the world.
 
Flexible and approachable
We are not your cliched corporate, our people are very professional but also friendly, approachable and given freedom to be creative.
 
  
 
Renaud Marlière
Chief Executive Officer
 
Anna McCarron
HR Director
Luis Barros
Operations and Transport Director
Renaud Marliere-1

 

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luis

 

 
Marie Barrance
Sales Director
 
Bob Betts
Finance Director
 
Karla Hanna Gilson
Commercial Director
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karla

 

 

 
Ed Turner
Chief Information Officer
 
 
Amy Collins
Director of Marketing
 
Sarah Clewlow
Overseas Network Director

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Carl Loader
Fulfilment
Director
 

 

Helen Scurfield
Director of Innovation and Development

 

Hendrik Kummeling
International Managing Director

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helen

 

Hendrik