Boosted by stay-at-home-orders, the growth of e-commerce sales has seen the demand for UK courier and parcel delivery services reach an all-time high, so much so that by 2024 the delivery and courier sector’s market value is forecasted to reach £21 billion.
A survey by Mintel also revealed that 42% of Brits say they had done more online shopping since the start of the pandemic.
But with so many delivery companies from recognisable household names to smaller more niche companies offering specialist delivery solutions, it can be a challenge to decide which carrier is the right choice for your business.
It’s so much more than just choosing the most convenient or cheapest service, therefore there are a few vital things you need to consider.
- Realistic budget: Do you need fast delivery times and great returns options, are you willing to pay more for an express service?
- Specialised service: Do you need a specialist service to transport hazardous or temperature- controlled goods, perhaps combining carriers creating a more complex fulfilment?
- Shipping frequency: On average what quantity will you ship monthly and the average size/weight. Will you need bulk transport for example?
- Destinations: Will you’ll be shipping locally, nationally or globally requiring a company well versed in delivering goods overseas, understanding last mile cultures.
- Experts in customs: With so many different customers regulations across multiple borders, you’ll need a company that is already well versed in delivering goods overseas, so you don’t have the headache of working it out yourself or additional costs if you get it wrong.
- Great returns options: Free returns is a great way of enticing customers. Invesp found 67% of shoppers will check a business’s return process before making a purchase, if you outsource your deliveries, make sure they can offer an easy and cost effective or free, returns process.
- Carbon neutral: Green credentials are massively important to you and your customers. An environmentally conditions delivery service will proudly tell you how they’re doing their bit to reduce their carbon footprint.
- Customer care: Most importantly, can you manage your customers’ expectations? Customers more than ever want flexibility, convenience and care when it comes to when and how their products are delivered.
It can feel like searching for a reputable company that can look after all of that will be like searching for a needle in a haystack, but if a company is worth your time, your money and your customers’ trust, they will be happy to explain why they’re the best for you – so take your time to research as many as you can.
You may have already found the right delivery service for you
However, with Asendia you may not need to look any further. With our global network and long heritage in logistics we are the ideal international e-commerce and mail partners for businesses of all sizes.
1000s of businesses choose them for their ultra-reliable and affordable delivery options which are 100% carbon neutral. You can rest assured your product will be delivered sustainably, securely and on time to businesses and consumers worldwide.
e-PAQ by Asendia is our specialist parcel and packet service which delivers packets and parcels to over 200 countries and territories Worldwide. e-PAQ consists of a choice of four product options which vary depending on your delivery needs.
How e-PAQ Can Benefit You.
- e-PAQ is designed for online retailers from SME’s to those on a global scale.
- e-PAQ can help you grow your business internationally with affordable delivery options.
- With e-PAQ you have a choice of speed, price, format, weight and additional features.
- Tracking and delivery time defined by destination to customer support and solutions to reduce issues at customs are all optional features.
- All deliveries with e-PAQ are carbon neutral.
Asendia’s integrated solutions ensure a smooth customer experience so you can focus on strengthening key relationships and building brand loyalty while all your mail fulfilment is taken care and in expert hands. But don’t just take our word for it…
“Working with Asendia has provided us with a whole new opportunity for the European market and having a high level of responsiveness and support from our account manager frees up our time so we are able to focus on the aspects of the business that we know best.” Chilly's Bottles, International e-commerce brand.
“Often the cost of delivery would be more than the cost of the actual item. Since partnering with Asendia, we have seen a four-fold increase in international sales and profit. Reliability is also key, and we have also seen a reduction in the amount of customer queries regarding the tracking of their order.” StylemyBedroom.com, UK e-retailer.
Do you want to improve your shopper’s delivery experience and reduce your carbon footprint in the process? Discover how Asendia can help and support your business. Contact our team to find out more.
