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View the latest Insights by Asendia: international e-commerce, mail, customs and returns.

How to gain the trust of international shoppers in e-commerce: A guide for…

Trust is the cornerstone of any successful business, whether you’re online or not, but this is even more important when dealing with international…

Navigating customs and duties in e-commerce: A guide for online sellers

These are the fundamentals online retailers need to know about customs and duties.

Find out more about how Asendia's supports retailers with international…

Tapping into the Italian e-commerce Market with Asendia’s e-PAQ Select

Italy is one of the fastest-growing markets for e-commerce in Europe, and currently ranking as the 13th largest globally.

With an impressive annual growth…

How can using a mailing house reduce your postage costs?

Outsourcing to a mailing house can save you time and money.

Looking for mailing services in Southampton, Hampshire?

Are you looking to outsource your mailing campaigns to a local mailing house in the South of England? 

Award winning direct mail campaigns by online retailers to inspire you

Even leading native digital brands are choosing to add direct mail to their marketing mix.

Markets to Watch: Shipping to the International-focused Markets of the UK…

Half a world apart but alike in language and culture, UK and Australian consumers share a fondness for online shopping. 

E-commerce is hugely popular with…

Markets to Watch: Tapping into the E-commerce Goldmine of the US & Canada

With both countries’ large demographics, highly-paid populations and their interconnected infrastructure networks, shipping to both the USA and Canada is…

Markets to Watch: Why France and Switzerland are Prime Destinations for…

As experts in end-to-end logistics solutions, Asendia is taking a look at some of the most exciting Markets to Watch around the world for e-commerce…

Infographic: Leveraging Returns to Unlock Global Loyalty

The crucial role of Returns in shaping Consumer Behavior and Loyalty on a Global Scale.

Our recent Global Voices survey, encompassing over 18,000…

Returns opportunities for retailers

Returns are an inevitable part of e-commerce, and while they might be viewed as a cost and operational challenge, savvy retailers recognize the untapped…

To charge or not to charge for returns

With free returns proving too costly for many retailers, is it time to start charging customers for the privilege?

Online shoppers have come to expect a…

See more returns Insights

See more Returns Insights →

4 quick questions to Asendia’s expert Peter on the coming EU customs…

Asendia’s expert Peter gives his insights into EU customs changes for e-commerce businesses

The new customs changes coming into effect throughout 2021,…

Get ready for the new VAT rules for EU e-commerce

As part of EU-wide reforms to VAT and customs processes, new rules and regulations are being gradually introduced that will change how e-commerce…

New EU Customs Regulations: ICS2 and your e-commerce business

New safety and security regulations are being implemented by the EU throughout 2021, starting with Import Control System 2 (ICS2) since March 15.