Customer Support

Parcel Tracking
If you are looking for a tracking update for a parcel, please use your tracking number on our online tracking portal.

If this doesn't provide what you need please try here.

If you need to speak with someone about your delivery please contact the retailer you purchased from. They will be able to access information about your tracked delivery.

If you would like to speak to a member of Asendia's customer support team, please complete the form and we will respond shortly. 

Alternatively for urgent matters please contact us on:

+44 (0) 845 873 8155

customerservice.uk@asendia.com